We aim to fulfill your appointment needs, but if you require earlier care, we've partnered with dedicated teams for alternative options.
Medical Emergency: Call 111
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If it is an emergency and risk to life, please dial the emergency line and request for an ambulance.
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You can call this number on a mobile phone even if the phone is out of credit.
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Medical Emergencies include chest pain, choking and difficult breathing or talking, severe bleeding, fainting or unconsciousness.
After hours Care: Call 03 324 3850
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Between 5 pm to 8 am (weekdays), Weekends or Public Holidays, phone us and you will be re-directed to the after-hours Ka Ora team who will be able to assist you.
Ka Ora Telecare: Call 0800 252 672
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If you require after-hours care, you can call our Ka Ora Triage Nurse for medical advice and treatment. Available weekdays from 5pm to 8am and 24/7 weekends/public holidays.
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Ka Ora also provide same day virtual GP appointments for enrolled patients, as an extension of our regular medical centre team.
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By booking an appointment, you will have a specific appointment time to connect directly with the medical team over phone or video.
Healthline : Call 0800 611 116
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For free and trusted Health advice, treatment and information about what to do next.
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Available anytime- 24 hours a day, 7 days a week.
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You can choose to speak with a Māori clinician if you’re calling between 8am - 8pm.
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Interpreter services are available and NZ Relay support.
