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We aim to fulfill your appointment needs, but if you require earlier care, we've partnered with dedicated teams for alternative options.

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Medical Emergency: Call 111
  • If it is an emergency and risk to life, please dial the emergency line and request for an ambulance.

  • You can call this number on a mobile phone even if the phone is out of credit.

  • Medical Emergencies include chest pain, choking and difficult breathing or talking, severe bleeding, fainting or unconsciousness.

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After hours Care: Call   03 324 3850
  • Between 5 pm to 8 am (weekdays), Weekends or Public Holidays, phone us and you will be re-directed to the after-hours Ka Ora team who will be able to assist you.

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Ka Ora Telecare: Call   0800 252 672
  • If you require after-hours care, you can call our Ka Ora Triage Nurse for medical advice and treatment. Available weekdays from 5pm to 8am and 24/7 weekends/public holidays.

  • Ka Ora also provide same day virtual GP appointments for enrolled patients, as an extension of our regular medical centre team.  

  • By booking an appointment, you will have a specific appointment time to connect directly with the medical team over phone or video. 

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Healthline : Call   0800 611 116
  • For free and trusted Health advice, treatment and information about what to do next.

  • Available anytime- 24 hours a day, 7 days a week.

  • You can choose to speak with a Māori clinician if you’re calling between 8am - 8pm.

  • Interpreter services are available and NZ Relay support.

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Practice Plus:
  • Virtual Consults (both video and phone consult service available).

  • Practice Plus is available:

    • Weekdays until 10pm

    • Weekends and public holidays 8am – 8pm.

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Urgent 24-hours Surgery: Call   03 365 777
  • Service available for any urgent medical issue that you would otherwise see your GP for, as well as accident related injuries such as sprains, cuts or broken bones.

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